The Directors of the Blue Cross Veterinary Hospital want to assure our clients that we will do everything in our power to ensure that your animals are well cared for in this time of crisis. We will endeavour to continue providing you with a high-quality service, but we are obviously constrained by what we are allowed to do in the state of “lock-down.” We must also weigh up what would be considered responsible in light of such a contagious disease. We all have an obligation to help reduce the spread of Covid-19 and must find a balance between protecting the health of our staff and their families and, simultaneously, ensure their job security.
It has been announced by the Department of Agriculture, under which we fall, that Veterinary Services are still considered essential and we are therefore allowed to continue of service to our clients and patients. We will not be performing any routine procedures that could be deferred to a later date. These include:
We will still see any animal that is sick, injured or otherwise in distress. We feel that puppy and kitten vaccinations should continue as normal. Our hours will continue as before for now (except the shop will close at 12 on Saturday) but they may be reduced if we find it necessary (this is being encouraged by the South African Veterinary Council). Our staff will work in teams to avoid contact with the whole practice so you may see fewer faces when you come in.
We are particularly concerned about our elderly clients, clients who are in self-isolation or who have been quarantined, clients who are high risk such as asthmatic, immune-compromised or undergoing chemo- or radiation therapy and encourage them to take advantage of all of the below measures
At the moment we are offering a limited service with the following measures in place:
We would like to re-assure clients that at present we have no supply chain issues but cannot promise that this will continue.
Please be re-assured that at present there is no evidence that dogs and cats transmit Covid-19 to people.
Please be advised that our Covid-19 plan may change as the disease progresses but we will continue to provide a full service for as long as possible.
Please stay healthy and safe.
Dr’s Triegaardt, Bernhardi and Bebbington
The Directors of Blue Cross Veterinary Hospital
YOU PET, YOUR VET, OUR PASSION.
EMERGENCY HOURS TELEPHONE NO: +27 21 6744090
Please note: All after hours, public holiday and weekend consultations (except for Saturday mornings) will attract a surcharge
Unfortunately, we do not run on an account system. Please settle all invoices on presentation or on discharge of the patient.